How can we help?
Find a starting point below, or talk to us about your own situation.
How do I get an insurance quote?
Start with our quote request form. Choose the cover area you’re interested in and share a little about your needs. A request starts a conversation; it does not activate cover.
Which insurance options can I explore?
You can ask about personal cover areas such as health, motor, life, home and travel, as well as business insurance and employee benefits. Availability, eligibility and the exact terms are confirmed in your personalised quotation.
How much will my cover cost?
Premiums depend on the type of protection, your circumstances, benefit limits and the issuing insurer’s terms. Request a personalised quote for an accurate premium. We don’t publish a one-size-fits-all price.
How do I get help with a claim?
Start with the claims instructions and reporting contact in your policy. Our claims support page explains useful first steps. A website enquiry does not formally lodge a claim with your insurer.
How do I access My Parisol?
Use My Parisol to sign in to your existing account, or choose Create account to register. You can manage applications and support requests through the portal.
When does my insurance cover begin?
Submitting a form or requesting a quote does not put cover in place. Ask for written confirmation from the issuing provider of the effective date, payment requirements and policy terms.
Can I update my details or review my cover?
Sign in to your portal to update your profile or create a support ticket. If your needs or circumstances have changed, contact us to discuss what needs to be reviewed.
What should I include in a website enquiry?
Your name, email and a brief description are enough to get started. Add a phone number if you want a callback. Please do not submit medical information, identity documents or payment details.
No matching questions yet. Try another word, or talk to us.