Information you share
When you send an enquiry, the website collects your name, email, optional phone number, selected cover area, message and your agreement to be contacted. It creates a request reference and records when the request was received.
How it is used
Enquiry details are stored in the Parisol enquiry inbox for authorised administrators to review and respond to your request. They are not used to activate cover, process a payment or formally lodge a claim.
Cookies and your account
The public website uses a session cookie to protect forms and display submission confirmations. The customer portal uses authentication cookies when you sign in. This website does not include third-party analytics or advertising trackers.
Keep sensitive information out of enquiries
Please do not include medical records, identity documents, bank details or payment card information in the public form. If documents are needed, ask for the appropriate secure channel.
Questions about your information
To ask about information you submitted, request a correction or deletion, email info@parisolinsurance.com and include your request reference if you have one. Account, policy and legal record requirements may affect what can be removed.